Your IT department: choose according to your priorities
Novabee proposes an original offer of support insurances, modeled on your needs
Thanks to a monthly fee you can limit IT risks and avoid big costs in case of problem.

Basic
Starting at
5 € /MONTH/USER
5 € /MONTH/USER
- Helpdesk Access
Access to our helpdesk, Monday to Friday, from 8am to 6pm - 24/7 Monitoring and Alerts
We monitor your equipments and receive instant alerts in case of issues - Daily Backup
Daily follow-up of your scheduled back-up jobs - Monthly Server Maintenance
Updates installation and reboot to maintain an optimal service
Very Flexible Formula
- You pay extra only if we need to take action
- We act before problems appear
- And always, the concern to help you quickly

Remote
Starting at
25€ /MONTH/USER
25€ /MONTH/USER
- Helpdesk Access
Access to our helpdesk, Monday to Friday, from 8am to 6pm - 24/7 Monitoring and Alerts
We monitor your equipments and receive instant alerts in case of issues - Daily Backup
Daily follow-up of your scheduled back-up jobs - Monthly Server Maintenance
Updates installation and reboot to maintain an optimal service - Remote Support
Unlimited calls to our helpdesk, troubleshooting of all issues that can be solved remotely, answers to all end-user’s questions - Transport fee in Brussels
Transport fee in Brussels included
Optimal Protection
- For those who want to completely offload computer problems
- Your costs are under control
- An efficient team at your permanent disposal
- Solutions provided quickly

Full
Starting at
65€ /MONTH/USER
65€ /MONTH/USER
- Helpdesk Access
Access to our helpdesk, Monday to Friday, from 8am to 6pm - 24/7 Monitoring and Alerts
We monitor your equipments and receive instant alerts in case of issues - Daily Backup
Daily follow-up of your scheduled back-up jobs - Monthly Server Maintenance
Updates installation and reboot to maintain an optimal service - Remote Support
Unlimited calls to our helpdesk, troubleshooting of all issues that can be solved remotely, answers to all end-user’s questions - Transport fee in Brussels
Transport fee in Brussels included - On-Site Support
Troubleshooting of all issues requiring an on-site intervention
Full Option Solution!
- Votre 100% controlled budget.
- Unlimited calls and interventions
- An IT department, available like in big companies but cheaper and more experimented
- The assurance to be helped immediately
Notes:
- Unlimited support covers the infrastructure detailed in our contract
- Trainings and major projects (move, software & hardware installation or migrations etc.) that change the IT infrastructure are subject to dedicated quotations